AI Chatbot Development
BlendLab builds custom AI chatbots fine‑tuned on your knowledge base, delivering instant, personalised responses across web, WhatsApp and social channels. Using OpenAI GPT‑4o, RAG pipelines and vector databases, our bots understand context, escalate when needed and continually improve with analytics—driving higher CSAT and conversion rates.
Features
Multilingual NLP
Seamless channel integration
RAG for factual accuracy
Analytics & A/B testing
Our Sub Services
Website Chatbot
Embed conversational help on any page to support and upsell visitors.
WhatsApp Business Bot
Reach customers on the world’s most popular messaging app.
E‑commerce Chatbot
Guide shoppers, recommend products and recover carts automatically.
Knowledge‑Base Bot
Answer employee or customer questions from internal documents.
Multilingual Bot
Serve global audiences with real‑time translation and locale‑aware content.
Live‑Agent Escalation
Seamless handoff to human agents with full conversation context.
Technologies Used
OpenAI
LangChain
Supabase Vectors
Python
TypeScript
WebSockets
Process
Use‑case Discovery
Data Preparation
Prototype & Fine‑tune
Integration
Testing & Training
Launch & Optimise
Related Services
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